Help center

Getting started

What do I need to join?

How much does it cost to join IHG Rewards Club Dining?

How much can I earn with IHG Rewards Club Dining?

Why do you need my address?

Why do you need my credit card?

Will my membership with IHG® Rewards Club Dining ever expire?

Logging in

Why do I need to log in to the Account Center?

How do I log into my account?

I forgot my password.

I forgot my username.

My account is locked.

How do I change my address?

IHG Rewards Club points

When do points get added to my account?

How do I know how many points I’ve earned?

My points are missing.

Do my points expire?

Registering credit cards

Why do I want more than one credit card registered with IHG Rewards Club Dining?

I want to update my credit card.

I want to add a credit card.

I want to delete a credit card.

I want to transfer my credit card to another program.

My credit card isn’t showing up.

Email

Why do I want to receive email from IHG Rewards Club Dining?

What kind of email will I receive from IHG Rewards Club Dining?

Why am I not getting emails?

How do I opt-in to email notifications?

Bonuses

Where do I find bonus details?

How often do you run bonus offers?

How can I get included in a bonus opportunity?

When will my bonus points show up?

Why didn’t I get bonus points for my visits?

Elite

How much can I earn as an elite member?

How do I get to be an elite member?

How do I keep my elite membership?

Once I am an elite member, how long do I get to keep it?

Where can I see my current status?

Do I earn at the elite level on all of my cards, even new ones I add?

Online reviews

Why should I write a review?

How do I write my review?

Who will read my review?

Can I suggest a restaurant for the program?