Help center

Getting started

What do I need to join?

How much does it cost to join IHG Rewards Club Dining?

How much can I earn with IHG Rewards Club Dining?

Why do you need my address?

Why do you need my card number?

Will my membership with IHG Rewards Club Dining ever expire?

Signing in

Why do I need to sign in to the Account Center?

How do I sign in to my account?

I forgot my password.

I forgot my login ID.

My account is locked.

How do I change my address?

Points

How do I know how many points I earned?

When do points get added to my account?

My points are missing.

Do my points expire?

Linking cards

Email

Why do I want to receive emails from IHG Rewards Club Dining?

What kind of emails will I receive from IHG Rewards Club Dining?

Why am I not receiving emails?

How do I opt in to email notifications?

Bonuses

Where do I find bonus details?

How often do you run bonus offers?

How can I get included in a bonus opportunity?

When will my bonus points show up?

Why didn’t I receive bonus points for my visits?

VIP

Online reviews

Why should I write a review?

How do I write my review?

Who will read my review?

Online ordering

Why can’t I order online from or dine in at all IHG Rewards Dine & Earn restaurants?

I saw a message saying that I'm leaving the IHG Rewards Dine & Earn site and entering the Zuppler or ChowNow online ordering system. What does that mean?

Why didn’t I earn my full points?

How much does it cost to order online, and is there a minimum order amount?

My order was late/wrong/never arrived/needs to be canceled/was charged incorrectly.

I received a confirmation email, but the restaurant says they didn’t get my order. What happened?