FAQ
VIP
- How much can I earn as a VIP?
- How do I get to be a VIP?
- How do I keep my VIP status?
- Once I reach the VIP level, how long do I keep my VIP status?
- Where can I see my current status?
- Do I earn as a VIP on all of my linked cards?
Online reviews
Online ordering
- Why can’t I order online from or dine in at all IHG Rewards Dine & Earn restaurants?
- I saw a message saying that I'm leaving the IHG Rewards Dine & Earn site and entering the Zuppler or ChowNow online ordering system. What does that mean?
- Why didn’t I earn my full points?
- How much does it cost to order online, and is there a minimum order amount?
- My order was late/wrong/never arrived/needs to be canceled/was charged incorrectly.
- I received a confirmation email, but the restaurant says they didn’t get my order. What happened?